Overview:
In an era where speed and efficiency are paramount, enterprises are increasingly adopting cloud services to gain a competitive edge and enhance customer engagement through Data and AI. The focus of our upcoming roundtable event will be on Enterprise Modernization, specifically amplifying the use of Generative AI (Gen AI) and exploring its impactful use cases.
LTIMindtree, with its extensive knowledge and experience, is at the forefront of driving end-to-end digital transformation for global enterprises. By leveraging advanced industry solutions, analytics platforms, and technology services, all built and deployed on AWS, LTIMindtree is committed to helping businesses thrive in this dynamic landscape.
Join us to discover how AWS Generative AI services can empower your business to deliver exceptional customer experiences. This session will explore the practical applications of Gen AI and how customers are leveraging it to:
- Personalize Interactions: Learn how to craft unique and relevant experiences tailored to individual customer preferences. Discover how to supercharge your customer platforms using Gen AI to provide helpful support, resonate with product recommendations, and create personalized marketing emails.
- Predict and Anticipate Needs: Explore Gen AI’s ability to analyse data and predict customer behaviour and preferences. Find out how to proactively address customer needs, send relevant offers, and deliver personalized recommendations that drive satisfaction and loyalty.
We will also discuss the importance of working backwards from a desired Gen AI outcome to identify the prerequisites crucial for successful implementation, including data, technology, infrastructure, and human expertise. This event is ideal for business leaders who are curious about how they can practically implement Gen AI to enhance customer experience.
What to Expect:
- Gain insights from practitioners and AWS representatives on real customer use cases.
- Learn about the latest trends and best practices for leveraging Gen AI in customer engagement, from design to execution.
Bonus:
- A limited number of attendees will be selected to participate in a free Gen AI Pilot program, giving them the opportunity to experience the power of AWS Gen AI firsthand.
- Don’t miss this chance to explore the future of enterprise modernization and customer engagement with Gen AI!
Event Agenda :
- 5:00 – 6:00 PM Registrations and Welcome drinks
- 6:00 – 6:05 PM Welcome note by Marie-Pierre Civiel, Vice President and Country Head, France
- 6:05 – 6:15 PM Turbo-boost your Gen AI adoption by Thierry Pierre, Principal Artificial Intelligence, Machine Learning and Generative AI Sales Specialist, AWS
- 6:15 – 6:25 PM Enhance your CX with Gen AI use cases with Manas Nayak, Associate Vice President, Data & Analytics, LTIMindtree
- 6:25 – 7:00 PM Panel discussion on topic ‘Maximising Business Value through GenAI’
- 7:00 – 7:10 PM Wrap-up and closing note
- 7:10 – 8:30 PM Dinner
Marie-Pierre Civiel
Vice President and Country Head France, LTIMindtree
Thierry Pierre
Principal Artificial Intelligence, Machine Learning and Generative AI Sales Specialist, AWS