GCC 2.0: AI-driven, Value-focused, Future-ready
Overview:
Hexaware’s GCC 2.0 series of Executive Roundtables is a curated global thought leadership initiative, designed to bring together business leaders who are reimagining GCCs as innovation and value creation hubs.
This exclusive session is part of Hexaware’s ongoing series across the US and Europe, where leaders from enterprises engage in open, high- trust dialogue, sharing challenges, insights, and ideas that shape the next frontier GCC evolution.
GCC 2.0 represents the strategic evolution of Global Capability Centers (GCCs) from primarily cost-arbitrage, back-office functions into innovation-and-value-creation hubs that drive enterprise transformation—not just support it. This exclusive roundtable brings together business leaders to discuss how to build and scale GCCs that are future-ready. We will also spot-light on approaches for AI-first, innovation-led centers that leverage accelerators, digital platforms, talent ecosystems, and outcome-based metrics. Join us to explore on what the future holds for GCCs.
Hexaware’s GCC 2.0 series of Executive Roundtables is a curated global thought leadership initiative, designed to bring together business leaders who are reimagining GCCs as innovation and value creation hubs.
This exclusive session is part of Hexaware’s ongoing series across the US and Europe, where leaders from enterprises engage in open, high- trust dialogue, sharing challenges, insights, and ideas that shape the next frontier GCC evolution.
We created this forum as a melting pot of ideas— where leading minds can explore how GCCs are transforming enterprises, not just supporting them.
Agenda:
| Time | Session Name |
| 5:00 PM – 5:45 PM | Guests Arrival & Welcome |
| 5:45 PM – 6:00 PM | Opening Keynote |
| 6:00 PM – 6:45 PM | Panel Discussion: GCC 2.0: AI-Driven, Value-Focused, Future-Ready |
| Panelists – Ecolab, AWS, Hexaware | |
| Moderator – Hexaware | |
| 6:45 PM – 7.00 PM | Open forum/Audience Q&A |
| 7:00 PM – 8:30 PM | Networking Dinner |
Speakers:
- Anil Arcalgud: Technology Advisor, Amazon and Former EVP and CIO, Ecolab
- Bill Sedoff: Advisory Partner, SMC Squared, and Former Director of Global Indirect Procurement, Ecolab
- Rohit Gupta: Americas Partner Leader—GenAI, AWS
- Eravi Gopan: President and Global Head—Technology, Products, and Platforms, Hexaware
- Dr Patricia Connolly: SVP and Global Head of GCC Services, Hexaware (Moderator)
Anil Arcalgud
Technology Advisor, Amazon and Former EVP and CIO, Ecolab
Bill Sedoff
Advisory Partner, SMC Squared, and Former Director of Global Indirect Procurement, Ecolab
Rohit Gupta
Americas Partner Leader, Generative AI, AWS
Eravi Gopan
President & Global Head – Technology, Products & Platforms, Hexaware
Dr. Patricia Connolly
SVP and Global Head of GCC Services, Hexaware (Moderator)