GCC 2.0: AI-Driven, Value-Focused, Future-Ready
Overview:
Hexaware’s GCC 2.0 series of Executive Roundtables is a curated global thought leadership initiative, designed to bring together business leaders who are reimagining GCCs as innovation and value creation hubs.
This exclusive session is part of Hexaware’s ongoing series across the US and Europe, where leaders from enterprises engage in open, high- trust dialogue, sharing challenges, insights, and ideas that shape the next frontier GCC evolution.
GCC 2.0 represents the strategic evolution of Global Capability Centers (GCCs) from primarily cost-arbitrage, back-office functions into innovation-and-value-creation hubs that drive enterprise transformation—not just support it. This exclusive roundtable brings together business leaders to discuss how to build and scale GCCs that are future-ready. We will also spot-light on approaches for AI-first, innovation-led centers that leverage accelerators, digital platforms, talent ecosystems, and outcome-based metrics. Join us to explore on what the future holds for GCCs.
Hexaware’s GCC 2.0 series of Executive Roundtables is a curated global thought leadership initiative, designed to bring together business leaders who are reimagining GCCs as innovation and value creation hubs.
This exclusive session is part of Hexaware’s ongoing series across the US and Europe, where leaders from enterprises engage in open, high- trust dialogue, sharing challenges, insights, and ideas that shape the next frontier GCC evolution.
We created this forum as a melting pot of ideas— where leading minds can explore how GCCs are transforming enterprises, not just supporting them.
Agenda:
| Time | Session Name |
| 5:00 PM – 5:45 PM | Guests Arrival & Welcome |
| 5:45 PM – 6:00 PM | Opening Keynote |
| 6:00 PM – 6:45 PM | Panel Discussion: GCC 2.0: AI-Driven, Value-Focused, Future-Ready |
| Panelists – Ecolab, AWS, Hexaware | |
| Moderator – Hexaware | |
| 6:45 PM – 7:00 PM | Client Success Stories – In Practice |
| 7:00 PM – 7.15 PM | Open forum/Audience Q&A |
| 7:15 PM – 8:45 PM | Networking Dinner |
Speakers:
- Anil Arculgud, Former CIO of Ecolab, Ex-Ecolab
- Bill Seedof, Advisor Partner, SMC Squared
- Eravi Gopan, President & Global Head – Technology, Products & Platforms, Hexaware
- TBC, Microsoft
Moderator:
Dr. Patricia Connolly, SVP, Global Head of GCC Services, Hexaware
Anil Arculgud
Former CIO of Ecolab, Ex-Ecolab
Bill Seedof
Advisor Partner, SMC Squared
Rohit Gupta
Americas Partner Leader, Generative AI, AWS
Eravi Gopan
President & Global Head – Technology, Products & Platforms, Hexaware
Moderator: Dr. Patricia Connolly
SVP, Global Head of GCC Services, Hexaware