Unlocking Data Potential to Drive Omnichannel Growth for CPG & Retail in 2023

Overview

It’s been another challenging year for the consumer goods industry, with businesses still shaped by supply chain disruptions, rising prices, and unpredictable shopper priorities & behaviors than before COVID-19 pandemic. As we head into 2023, Omnichannel growth is essential for CPG & retail companies to meet the ever-evolving expectations and buying habits of today’s digital savvy consumers. Organizations must have real-time, granular visibility of inventory, consumer preferences, and demand across all channels (direct, indirect, and e-commerce) to provide an unrivaled customer experience and drive business growth. And each channel presents its own unique set of challenges. With the rise in e-commerce demand signals have become further fragmented, it is even harder to fulfill demand without accurate, timely consumer off-take data. The result is lost sales, high penalties, low brand reach, suboptimal growth, and profitability.

During this session, we will discuss how enterprise leaders can gain visibility, unlock supply chain potential and stay on top of the game in 2023, irrespective of the sales channel:

• • Key priorities for supply chain leaders in 2023
  • Challenges consumer goods face in achieving success across markets and sales channels
  • How are leading companies addressing these challenges?
  • What possibilities does this unlock for CPG & Retail brands?

Agenda:

17:00 – 17.30: Registrations and Welcome Drinks

17:30 – 17.35: Opening Note & Introduction by Tarun Gugnani – Director – CPG & Retail – Americas, EdgeVerve

17:35 – 17.55: Supply Chain Industry Outlook for 2023 by Dan Stolarski – Managing Director – PWC Advisory (Retail & Consumer Ops)

17:55 – 18.05: Unlocking Data Potential to Drive Omnichannel Growth in 2023 by Suresh P Bharadwaj, Global Platform Head – TradeEdge, EdgeVerve

18:05 – 18.45: A Follow Up Industry Panel Discussion

Moderator (Tarun Gugnani)

Panelist 1 – Dan Stolarski, MD – PwC Advisory

Panelist 2 – Deepak Jose, Global Head & Senior Director ODDA Analytics Solutions at Mars Wrigley

Panelist 3 – Suresh Prahlad Bharawaj, Global Platform Head – TradeEdge, EdgeVerve

Panelist 4 – Shantam Biswas, Principal Consultant – Analytics, Infosys

18:45 – 19.00: Open House (Interactive Session)

19:00 – 19:10: Possibilities Unlimited

19:10 – 20.30 Seated Three Course Dinner & Drinks

20:30: Program Ends

Speakers:

Dan Stolarski

Managing Director, PwC

Dan Stolarski is a Managing Director in PwC’s Retail and Consumer Strategy & Operations practice. He leads the Retail Omni-Channel Enablement capability, which includes solutions that help retailers and brands evolve their channel and consumer experience strategy, operating models, supply chain and fulfillment experience, and data & analytics. Over his 20+ year career, Dan has partnered with retailers and consumer brands across a wide spectrum of segments, including Fashion & Luxury Apparel, Specialty Apparel Retail, Luxury Consumer Goods, Food & Beverage, Beauty & Personal Care, General Merchandise Retail, Department Stores, Big Box Specialty Retail, Furniture & Home Goods, Grocery, Off-Price, and Discount Chains. He also has significant global experience, having worked with retail and consumer clients in Asia, Australia, Europe, Latin America, and North America. Dan began his career as a merchant at Target Corporation. He received his BA and MBA degrees from the University of Michigan and resides in New Jersey with his wife and two children. Having grown up in inner-city Detroit, he is passionate about giving back to under-served communities and teaching economic empowerment to young adults in those communities.

Deepak Jose

Global Head & Senior Director ODDA Analytics Solutions at Mars Wrigley

Deepak Jose is a purpose led executive leader in digital transformation, commercial strategy, data sciences, and analytics. He is currently the Global Head and Senior Director of One Demand Data and Analytics Solutions at Mars Wrigley and a Mars Global Customer Leadership team member. He was part of Mars Digital Technologies, where he led data and analytics transformation programs for Pet Care, Mars Wrigley, and Food & Multi Sales segments. Deepak leads a global team of data scientists, data engineers, DevOps and product strategy managers. Before Mars, Deepak was part of global brands like Coca-Cola, ABB, Asurion and Mu Sigma in strategic roles driving business growth. Deepak was awarded Global Top 100 Innovator in Data & Analytics by Corinium Intelligence. He is a member of the Retail & CPG Executive Advisory Forum for Amazon Web Services & advisory and board members of many other organizations

Suresh Prahlad Bharadwaj

Global Platform Head – TradeEdge, EdgeVerve

Suresh is the Platform Head for TradeEdge. Suresh has vast professional experience in product management, strategy, and business process consulting in the Retail-CPG industry. He has led successive technology startups to significant value by creating globally-recognized products and platforms in the areas of warehouse management, logistics, and sales execution. His emerging markets experience has been a key driver in delivering frugal innovation within the consumer goods value chain. A great motivator and mentor, Suresh is an entrepreneur and a co-founder of Manhattan Associates (NASD:MANH), a global leader in supply chain solutions.

Tarun Gugnani

Director – CPG & Retail - Americas, EdgeVerve

An accomplished IT business leader with over 20 years of experience in selling and conceptualizing innovative IT software solutions and services, establishing operations and launching new products and services in multiple geographies and verticals like CPG, retail, logistics, banking and financial services.

Shantam Biswas

Principal – Consumer Products & Retail, Infosys

Shantam brings more than fifteen years of consulting experience helping consumer goods and retail companies address strategic growth issues, around sales and marketing, by applying advanced analytics and now AI/machine learning techniques in cloud environments. He has a unique ability to blend different sources of data through predictive models and descriptive insights to identify emerging trends and uncover granular growth opportunities through a superior understanding of consumers and deep domain expertise. His expertise spans areas of demand driven growth strategies, category management, revenue growth management, retail activation, and marketing spend optimization through a combination of predictive and prescriptive analytics, automated solutions, and consultative engagement. He has a proven track record of serving as a trusted thought partner to senior client leadership, selling complex projects, growing relationship with marquee clients, and in process building next generation capabilities and assets.

CXO Cyience: Fueling Industry 4.0 adoption for Smarter Operations

Join an exclusive group of industry leaders, as we discuss the key trends and technological enablers of Industry 4.0 and smart operations. The discussion will be centered around some of the key aspects that enterprises should focus on to adopt and scale I4.0 solutions –

• Alignment of the I4.0 strategy with a clear digitalization roadmap, business targets & monetization opportunities (i.e. business case delivering clear ROI targets)
• Identification of the right starting point for investment(s) and strategizing to keep these intact during an economic downturn/recession (incl. investments aimed towards achieving sustainability goals)
• Alignment of processes and structure to enable enterprise integration through a “sensorize-connect-monetize” approach
• Adapting organization processes, technologies, and structure to handle the transformation
• Adopting a holistic approach instead of domain-specific solutions addressing individual processes
• Adapting organization structure & leveraging strategic partnerships to upskill & build talent-at-scale
• Addressing workforce shortage by leveraging automation techniques (such as bots, etc.)

Agenda:

5:15pm-6:00pm: Registration and Pre-event networking
6:00pm-7:00pm: Panel Introduction & Discussion
• Akshat Vaid, VP – Everest Group
• Anand Parameswaran, President & Global Head of Technology Delivery, Cyient

7:0pm-7:30pm: Q&A
7:30pm-9:00pm: Dinner and post-event networking

Venue: Rosewood Mansion at Turtle Creek

Date: 8 December

Overview

A huge chunk of data within organizations is unstructured and locked in documents. AI enabled Intelligent Document Processing (IDP) is a game changer opening doors to a wealth of rich insights critical for faster and easier decision making without the need for time-intensive and manual extraction of information from documents.

Industry specific processes continue to dominate IDP adoption. Financial services, with use cases in customer onboarding and contract analysis, is showing significant traction.

Financial services enterprises often deal with a variety of complex contracts with inherent risks. IDP can step up the process of analyzing and reviewing contracts identifying and extracting key clauses and terms for better risk analysis and shortening negotiation cycles. Similarly, customer onboarding is a crucial process for banks, who need to ensure adherence to KYC and other norms, as also a smooth onboarding experience. IDP reduces the repetitive manual data entry and analysis thereby providing both speed and compliance.

Key Takeaways:

• • How enterprises are unlocking business value from their documents with AI (Specifically Deep Learning techniques like Vision and NLP) as part of their digital transformation journey
  • How you can drive cost reduction, process efficiency, and improve the customer experience at your organization
  • How to leverage this technology in different scenarios
  • Discuss current challenges and how IDP can help in shaping the enterprise of the future by
    • Improving business outcomes
    • Accelerating innovation
    • Driving growth in endless ways

The Edge Power Room Series will bring together thought leaders to discuss current challenges and how automation can help improve business outcomes, accelerate innovation and drive growth in endless ways, thus shaping the enterprise of the future. As the digital revolution takes shape, enterprises which can derive intelligence, from all the data that lies within the plethora of documents, will be able to shape the future and thrive in disruption.

Are you geared up shape the future of your enterprise?

Agenda:

Speakers

Badri Devalla

Senior Director, Digitization and Automation Solutions, EdgeVerve

Badri Devalla is the Senior Director & Head – AI & Automation Solutions at EdgeVerve. Badri is responsible for implementing solutions leveraging AI & RPA products for Enterprise clients. Badri has delivered cognitive automation across Enterprise Operations using AI techniques ranging from Recommendation Engines to Deep Learning-based NLP to redefine customer experience and improve operations efficiency. His current focus is on “Doc to Digital” approaches to pipeline enriched & validated extracts from documents to Enterprise systems supporting business processes for New Business, KYC, Servicing, Claims, Telecom Billing, and Contracts Analysis. In his 25+ years of experience, he has led teams of systems architects, business process consultants, and Automation experts. He is an alumnus of Texas A&M University with a Master’s in Electrical Engineering (Data Compression & Error Correction) and a PhD in Computer Science (Networking & Real-time Systems).

Praveen Kombial

Vice President at EdgeVerve, an Infosys company

His mandate is to leverage Artificial Intelligence and Emerging technologies to build and launch products solving for specific business problems for industries globally. At EdgeVerve, Praveen leads a highly talented team of Engineers and Product managers in building an ecosystem of Products addressing industries and functions such Financial Services, Insurance, Consumer Packaged Goods and Supply chains. Prior to Infosys, Praveen spent many years at GE Capital and GE Money in India and did a gamut of functions and roles across retail finance, corporate leasing and risk management. Among other things, he managed a 500Mn$ Auto portfolio, was instrumental in setting up a fast funding channel in consumer lending and expanded a corporate leasing product. With his background across core Industry domains and the evolving cutting edge technology landscape, Praveen is on the forefront of driving change and brings a practitioner’s view to translate concepts to reality.

Imke Jacob

Partner, McKinsey & Company

I’m a Partner with the Global Banking Practice of McKinsey & Company. From my base in New York, I support financial services organizations including corporate and commercial banks, retail and wealth management businesses on making the most of analytics to drive growth and build trust with customers. I have experience in: digital strategy, data transformation, growth strategy, marketing and sales, new ways of working and advanced analytics. I’m deeply interested in artificial intelligence and how banks can better harness internal and external data to carve out a sustainable competitive edge. Prior to joining McKinsey, I gained my banking experience working as a director of international business coordination and strategy at a global bank. I am passionate about developing and mentoring younger colleagues in particular women to grow and succeed in their careers. Outside of work I enjoy spending time with my family.

We welcome you to our 20th annual International Power Summit where our unique business meeting and conference format allows audiences to discover and connect directly.

IPS is an international event attracting an exclusive line-up of speakers from across the Power Generation, Renewable and Energy sectors, including key decision makers in Procurement, Plant Development, Maintenance, Technical & Engineering, Asset Management, Project Management, and International Business Development.

IPS 2023 enables you to build new partnerships, identify more contacts, exchange ideas and initiatives with companies and individuals who influence change and development for future business.

Join us in September to engage with your peers and gain new insights from key industry leaders examining more opportunities during this time of energy transition. The meticulously researched programme, led by key industry speakers, will help you better understand the current issues shaping the power generation market today.

Topics include:​

• Deep diving into energy-as-a-service models for the new energy revolution
• Digitalisation and advanced analytics in power generation – enabling enhanced production and increased revenue​
• Tapping into new technologies in Wind, Solar and Hydro Power to minimise carbon emissions from fossil fuelled power generation
• Applying artificial intelligence and machine learning to enable fault prediction and dynamic power plant maintenance
• New trends and best practices for conventional and renewable energy project financing
• The role of Nuclear energy in an environmentally sustainable future​
• Latest advancements and future prospect of geothermal energy in Europe
• Uncovering Europe’s green hydrogen potential and opportunities
• Evaluating and implementing the right tools to predict and manage high volumes of renewable energy
• The importance of E-Fuels in creating a climate neutral future in Europe

This complimentary registration form is only for Operator and Power Plant delegates.

Date: 20th -21st September 2023

Location: Milan, Italy

Venue: Radisson Blu Milan – Via Villapizzone, 24, 20156 Milano MI, Italy

Overview

Automation is not transformation, and technology alone will not achieve finance’s objectives. Leading finance executives know the calculus for transforming F&A to support growth, reducing costs and increasing business agility is based on several key best practices and organisation fundamentals.

Join us for this exclusive, invitation-only boardroom dinner where Adam Murray, CFO at Flight Centre will share insights and tips on how to champion change to achieve the promises of finance transformation

Agenda:

The The Edge Power Room Series – Unlocking the value from unstructured data and documents

Overview

A huge chunk of data within organizations are unstructured and locked in documents. These organizations are staring at lost opportunities because they fail to capture and make sense of all the information hidden in these documents.
AI enabled Intelligent Document Processing (IDP) is a game changer opening doors to a wealth of rich insights critical for faster and easier decision making without the need for time-intensive and manual extraction of information from documents.
Leveraging IDP, companies can deliver assured outcomes such as higher workforce productivity, faster time to value, and resilient business.

The Edge Power Room Series will bring together thought leaders to discuss current challenges and how automation can help improve business outcomes, accelerate innovation and drive growth in endless ways, thus shaping the enterprise of the future.
As the digital revolution takes shape, enterprises which can derive intelligence, from all the data that lies within the plethora of documents, will be able to shape the future and thrive in disruption.
Are you geared up shape the future of your enterprise?

Agenda:

Speakers

Badri Devalla

Senior Director, Digitization and Automation Solutions, EdgeVerve

Badri Devalla is the Senior Director & Head – AI & Automation Solutions at EdgeVerve. Badri is responsible for implementing solutions leveraging AI & RPA products for Enterprise clients. Badri has delivered cognitive automation across Enterprise Operations using AI techniques ranging from Recommendation Engines to Deep Learning-based NLP to redefine customer experience and improve operations efficiency. His current focus is on “Doc to Digital” approaches to pipeline enriched & validated extracts from documents to Enterprise systems supporting business processes for New Business, KYC, Servicing, Claims, Telecom Billing, and Contracts Analysis. In his 25+ years of experience, he has led teams of systems architects, business process consultants, and Automation experts. He is an alumnus of Texas A&M University with a Master’s in Electrical Engineering (Data Compression & Error Correction) and a PhD in Computer Science (Networking & Real-time Systems).

Event Overview

The legacy application landscape poses several challenges in today’s dynamic and unpredictable business environment. It hampers an enterprise’s resilience and ability to respond to changing market situations.

Modernization of legacy applications is no longer just an ‘option’ for the continuously evolving business landscape. It is ‘paramount’ for every enterprise to achieve faster speed to market, scalability, agility, and lower costs. The key to success in application modernization is strategy. Thus, enterprises need to carefully assess their current state and choose the best approach with aligned technology to accomplish business objectives and reach their full potential with zero business disruptions.

Join us at this roundtable in which you can learn from industry leaders and experts as they share insights on modernizing legacy applications with zero disruption.

What can you expect from the event?

• • Learn more about the findings of a research study Infosys conducted with 1500 respondents from Europe, North America and ANZ, to analyze the state of application modernization across industry segments
  • Gain expert insights from an industry speaker, who will shed light on how their enterprises are embracing modernization in today’s day and age
  • Witness an engaging panel discussion featuring industry experts which will throw light into the imperatives for Modernization in the post pandemic world
  • Leverage this opportunity to network with peers from the industry and learn from their experience while also understanding how Infosys is helping them embrace Zero Disruption Modernization to drive business outcomes

Agenda:

Kari-Anne Clayton

Head of Transformation & Strategy - Retail Banking Digital & Technology Organization, NatWest

Mark Williams

Head of Trading IT, Uniper Energy

Gautam Khanna

VP and Global Head – Modernization Practice, Infosys

Jaydip Sanyal

AVP & Head of Sales – Application Modernization, Infosys

Chris Leigh-Currill

Managing Partner - Global Cloud Lead and Head EMEA CIO Advisory, Infosys Consulting

The Edge Power Room Series – Why work insights are the key to building an adaptable workforce of the future?

In a hybrid environment, work has become far more variable. Leaders must understand how work gets done to the last mile, where organizational pain points lie, and identify work patterns that remain hidden in plain sight to unleash the trapped value in the organizations. Work insights hold the key to uncover a deeper understanding of what is contributing to bottlenecks in an organization and act as force multipliers of performance, and productivity.

During this event we will discuss:

• The important role of insights and why it is much more powerful than just data
• How to reshape the new hybrid workplace by not just tracking productivity but invigorating with new opportunities and meaningful impact
• How insights-driven work efficiency can help thrive through possible future technology disruptions

Overview

The Edge Power Room Series will bring together thought leaders to discuss current challenges and how automation can help improve business outcomes, accelerate innovation and drive growth in endless ways, thus shaping the enterprise of the future. As the digital revolution takes shape, enterprises which can derive intelligence, from all the data that lies within the plethora of documents, will be able to shape the future and thrive in disruption. Are you geared up shape the future of your enterprise?

Agenda

• 17:00 Networking drinks
• 17:45 The Future of Automation – Bhushan Sethi, Joint Global Leader, People & Organization, PwC | Partner, Transformation, PwC US | Adjunct Professor, NYU Stern School of Business
• 18:05 Why work insights are the key to building an adaptable workforce of the future?
  Praveen Kombial, Vice President, EdgeVerve
• 18:25 Panel discussion: How are enterprises leveraging the power of process discovery for growth?
• 19:10 Open House and Q&A
• 19:20 Three Course Seated Dinner
• 20:30 Program ends

Praveen Kombial
Vice President at EdgeVerve, an Infosys company
His mandate is to leverage Artificial Intelligence and Emerging technologies to build and launch products solving for specific business problems for industries globally. At EdgeVerve, Praveen leads a highly talented team of Engineers and Product managers in building an ecosystem of Products addressing industries and functions such Financial Services, Insurance, Consumer Packaged Goods and Supply chains. Prior to Infosys, Praveen spent many years at GE Capital and GE Money in India and did a gamut of functions and roles across retail finance, corporate leasing and risk management. Among other things, he managed a 500Mn$ Auto portfolio, was instrumental in setting up a fast funding channel in consumer lending and expanded a corporate leasing product. With his background across core Industry domains and the evolving cutting edge technology landscape, Praveen is on the forefront of driving change and brings a practitioner’s view to translate concepts to reality.

Tom Paholski
Senior Director - Field Operations, Mass Market Field Operations, Lumen Technologies.
Tom Paholski is a service-oriented leader with over 33 years of combined Telcom industry experience with AT&T and Lumen Technologies. He is a Marine Corps Veteran, residing in the great State of Texas, and is currently the Senior Director of Field Operations for Lumen Technologies leading their dispatch operations, field technician support centers, network inventory build and internal business office operations throughout the United States. Tom began his career in the late 80’s as a Field Technician and has served in leadership positions in Field Operations, Center Operations, Human Resources, Executive Staff Support, Labor Relations, Training and Development and Program Management. Throughout his career, Tom has been called upon to reimagine how organizations approach their business through greater use of data analytics, enhanced tooling, and by returning to basic customer service fundamentals resulting in higher productivity, increased customer satisfaction, improved employee satisfaction and increased profitability.

Bhushan Sethi
Joint Global Leader, People & Organization, PwC | Partner, Transformation, PwC US | Adjunct Professor, NYU Stern School of Business
Bhushan is a global practice leader, pragmatic strategist and practitioner with a demonstrable track record of working with financial Institutions and leading global organizations to design and implement integrated business and workforce strategies that enable sustainable business, customer, financial and regulatory outcomes. He also serves as an Adjunct Professor for NYU Stern School of Business, where he teaches the consulting practice course to MBA students. Bhushan is a recognized thought leader and media spokesperson on "future of work” and has been recently featured in WSJ, FT, Bloomberg, CNBC, Forbes, BBC and The Economist. He is also a current member of councils for both World Economic Forum – Skills and Education and G20/T20 - Future of Work. He currently resides in New York City and has lived and worked in Europe, Asia and US

This is an invite-only exclusive event and the participation is subject to reconfirmation

Unlock Data Potential to Drive Omnichannel Growth

Omnichannel excellence is essential for CPG companies to meet the ever-evolving expectations and buying habits of today’s digital savvy consumers. Organizations must have real-time, granular visibility of inventory, consumer preferences, and demand across all channels (direct, indirect, and e-commerce) to provide an unrivaled customer experience and drive business growth. And each channel presents its own unique set of challenges. With the rise in e-commerce demand signals have become further fragmented, it is even harder to fulfill demand without accurate, timely consumer off-take data. The result is lost sales, high penalties, low brand reach, suboptimal growth, and profitability.

Overview

During this session, we will discuss how enterprises can gain visibility, unlock supply chain potential and stay on top of the game irrespective of the sales channel:

Key Topics:

• Laying the data foundation to get near real-time sales and inventory insights across channels
• Mining the e-commerce data – how a leading CPG company is able to turn this to their advantage
• Building effective processes for demand forecasting and to drive competitive business growth

Agenda:

Time	Session
5:00 to 5.30 PM	Registration and Drinks
5:35 to 5.55 PM	Industry Overview by George Lawrie, Vice President, Principal Analyst, Forrester
5:55 to 6.05 PM	Unlock Data Potential to Drive Omnichannel Growth by Rahul Ubgade, AVP Consumer, Retail & Logistics, Infosys Limited
6:05 to 6.45 PM	Industry Panel Discussion: Panelist 1: George Lawrie, Vice President, Principal Analyst, Forrester Panelist 2: David Markusse, Global Product Owner, Distributor Data Exchange, at The Heineken Panelist 3: CPG Industry Expert 2
6:45 to 7.00 PM	Open House (Interactive Session)
7:00 to 7.45 PM	Seated three course dinner
7:45 PM	Program Ends


George Lawrie
Vice President and Principal Analyst Forrester Research
George is a member of Forrester’s advanced manufacturing team. He researches supply chain and product lifecycle management platforms that empower chief operating officers and vice presidents of supply chains to transform their enterprises within the automotive, aerospace and defense, high-tech, and life science industries. Before joining Forrester in 2003, George worked for software vendors and consulting companies in supply chain application development, implementation, and product management roles. George has a bachelor’s degree in economics from Exeter University and a master’s in operations research from Warwick University. He is a CIMA-qualified accountant.

Rahul Ubgade
AVP, Group Manager - Client Services, Infosys Limited
Rahul is a Digital Leader with over 25 years’ experience in Consumer Packaged Goods industry. At Infosys currently Rahul leads engagement with key CPG companies supporting their Digital transformation journeys across Revenue Growth Management, Route to Market, Omni-Channel commerce, Supply Chain, Marketing and Employee experience areas. He also leads Data & Analytics portfolio for CPG, Retail and Logistics vertical within Infosys. Prior to Infosys, Rahul has led many business transformation initiatives at Unilever.

David Markusse
Global Product Owner, Distributor Data Exchange, at The Heineken
David Markusse a product owner for distributor capability programs for HEINEKEN international. The current portfolio of products that HEINEKEN is leveraging from Trade-Edge is mainly focused on indirect developing markets. In these markets HEINEKEN is trying to get more grip by providing technology for order taking, processing and execution. David started in 2018 in HEINEKEN and gained knowledge of indirect markets in Africa. During his experience he gained the essential knowledge of how the business operates and how to motivate inside or outside teams. In his current role his main focus is on building distributor capabilities. In this role he tries to provide the right solutions from Trade-Edge and he tries create user centricity while doing this. CXO is crucial as our indirect partners aren’t very tech-savvy. Therefore we need to keep things simple and appealing. Therefore new solutions have been brought to live with co-development effort of Trade-edge and HEINEKEN; Field app, Invoicing app and Master data portal.