Venue – Marriott Troy

Theme –

Overview:

Agenda:

Team on Ground:

Venue – Raffles London at The OWO

Scaling Agentic AI Across BFSI Core with Microsoft & NVIDIA
Transforming operations, decisions, and customer experiences for the AI-first era

Overview:

As financial institutions move beyond digital transformation, a new frontier is emerging—one where AI is not just augmenting processes but becoming the operating layer of the enterprise. The shift from predictive and generative AI to agentic AI marks a decisive evolution: from insights and assistance to autonomous execution, real-time decisioning, and intelligent orchestration across core banking systems. However, most BFSI organizations remain caught between pilot programs and enterprise-scale impact. Challenges around legacy core systems, fragmented data landscapes, regulatory complexity, and unclear business cases continue to slow down value realization.

Tech Mahindra along with Microsoft and NVIDIA is organizing an exclusive BFSI Summit to explore how banks and financial services enterprises can transition to an AI-first operating model, embedding intelligence into the core of their business. The discussion will focus on identifying high-impact use cases, prioritizing investments based on value and feasibility, and scaling AI from experimentation to production systems that deliver measurable business outcomes.

Participants will engage in a peer-led dialogue on how agentic AI can transform core banking—from onboarding and lending to compliance and customer experience—while maintaining trust, governance, and regulatory alignment.

Agenda:

Team on Ground:

Pankaj Kulkarni , Tech Mahindra

Anil V – Chief Product Officer, Tech Mahindra

Tushar Srivastava – Head of AI Services, Tech Mahindra

Pankaj Kulkarni

BFSI Head, Europe, Tech Mahindra

  |   LinkedIn 

Tushar Srivastava

AI Practice Head, Europe, Tech Mahindra

  |   LinkedIn 

Venue : The Whitley, a Luxury Collection Hotel, Atlanta Buckhead

Dialog to Decision with Data

Accelerating the Agentic Enterprise with Gemini Enterprise and Google Cloud

Overview:

Dialog to Decision with Data is an invitation only executive leadership forum jointly hosted by Tech Mahindra and Google Cloud, bringing together senior business and technology leaders from Retail, Consumer Packaged Goods (CPG), and Travel, Transportation & Hospitality industries.

As enterprises invest heavily in data platforms, analytics, and cloud modernization, many still struggle to translate insights into timely decisions and measurable business action. This forum focuses on the next phase of transformation—moving beyond dashboards and reports toward AI-driven decision intelligence and autonomous enterprise operations.

The event explores how Gemini Enterprise and Google Cloud, combined with Tech Mahindra’s deep industry expertise, are enabling organizations to evolve:

• from insights to real-time decisions
• from copilots to AI agents
• from manual processes to autonomous workflows
• from visibility to execution and impact

What to Expect:

Through executive dialogues, industry perspectives, and real-world use cases, participants will examine how agentic AI is reshaping enterprise operations, improving decision velocity, and driving productivity at scale. The discussions will highlight practical pathways to embedding decision intelligence across front, mid, and back office functions—while maintaining governance, trust, and responsible AI principles.

Agenda:

Team on Ground:

Srini Burra

Vice President & Head – North America CPG Business

Dr. Sumit Kumar

SVP & Global Business Head, Google Cloud, Tech Mahindra

Karra Shiva Prasad

VP and Business Head for Google Cloud - North America

Insight to Impact: Clinically Engineered

Overview:

Our 4E approach to transforming healthcare and life sciences

Healthcare and life sciences (HLS) organizations are undergoing rapid transformation to boost productivity, engage patients across their care continuum, deliver exceptional physician experiences, and harness data for breakthrough insights that accelerate therapy development. Advances in digital technologies, especially AI—are creating unprecedented opportunities to reimagine care delivery, personalize treatments, and bend the cost curve without compromising quality.

When it comes to patient safety, there can be no compromise. Transformation in health sciences must be clinically engineered—built with precision on a foundation of deep domain expertise, robust engineering, and a relentless focus on operational, financial, and clinical outcomes. We enable this vision by combining next-gen digital capabilities with healthcare intelligence, helping organizations deliver precision care, accelerate research, and create sustainable value across the healthcare ecosystem.

• Our 4E Framework

We drive clinically engineered digital transformation for healthcare enterprises through our 4E framework, embedding its principles into every solution to help organizations achieve the industry’s quadruple aim.

• Efficacy (All about outcomes)

Delivering measurable clinical outcomes

• Efficiency (Do more with less)

Driving operational and cost optimization across the healthcare value chain

• Experience (Consumerize healthcare)

Enhancing integrated and augmented engagement for patients, caregivers, and healthcare professionals

Agenda:

Team on Ground:

Vivek Radhakrishnan

SVP – Healthcare and Life Sciences (HLS)

Dr. Sumit Kumar

SVP & Global Business Head, Google Cloud, Tech Mahindra

Vinod Mani

Business Head-Google cloud (BFSI, HLS & Telco), Tech Mahindra

Overview:

AI is rapidly becoming a core layer of the software delivery lifecycle. The leadership challenge is no longer whether to use AI in the SDLC—but how to scale it in a way that preserves speed, restores trust, and maintains control. We are looking at this from 3 key lenses

1)  Enterprise Perspective: How do we institutionalize AI in software delivery without slowing it down—or losing control?
2)  Engineering Perspective: What does an AI-native engineering workflow look like that improves both speed and quality?
3)  Market Perspective: In a world where models change fast, what will enterprises actually pay for—and stick with?

Agenda:

Speakers:

• Craig Brown, Director, Head of Banking Technology, EBRD
• Ian Andrews, CIO at Liverpool Victoria

Moderator:

• Sanjay Salunkhe, President – Digital & Software services, Hexaware

Craig Brown

Director, Head of Banking Technology, EBRD

Ian Andrews

CIO, Liverpool Victoria

Sanjay Salunkhe

President, Digital and Software, Hexaware

Grand Hyatt San Francisco, 345 Stockton St, San Francisco, CA 94108, United States

Architecting the Autonomous Enterprise
From Data-Driven Decisions to AI-Powered Autonomous Business Execution

Overview:

As enterprises accelerate AI adoption, most have become data-driven—but far fewer have achieved AI-powered autonomous execution. The next phase of transformation is not about producing better insights; it is about enabling AI systems that can reason, coordinate, and act across business workflows with speed, trust, and accountability.

This invite-only CXO roundtable brings together senior business and technology leaders for a candid, closed-door exchange on what it truly takes to become an Autonomous Enterprise, offering real conversations with peers who are grappling with the same questions you are.

The discussion will focus on how organizations are moving beyond pilots to embed AI into core operations by evolving their enterprise architecture and operating models. Participants will examine the design and governance patterns required to scale autonomy safely, including multi-agent orchestration, event-driven architectures, real-time decisioning, Retrieval-Augmented Generation (RAG), semantic-first data design, and AI governance frameworks.

Through peer-level dialogue, the session will surface practical lessons on transitioning from insight-driven enterprises to AI-executing organizations, delivering measurable outcomes such as reduced decision latency, optimized cost-to-serve, improved working capital efficiency, and accelerated revenue realization.

Agenda:

Team on Ground:

1. Arjun Saxena | Global Head, Consulting, Experience Design, Data & AI, Tech Mahindra
2. Saurabh Jha | SVP and Global Head – Data and Analytics, Tech Mahindra
3. Sanjeev Bamezai | SVP, Specialist Sales Head – D&A, Americas, Tech Mahindra
4. Sushil Tiwari | Head of Innovation & Analytics – Data and Analytics (D&A), Tech Mahindra

Arjun Saxena

Global Head, Consulting, Experience Design, Data & AI, Tech Mahindra

Saurabh Jha

SVP and Global Head – Data and Analytics, Tech Mahindra

Sanjeev Bamezai

SVP, Specialist Sales Head - D&A, Americas, Tech Mahindra

Sushil Tiwari

Head of Innovation & Analytics - Data and Analytics (D&A), Tech Mahindra

Venue : Madison Room, Scarpetta, New York

Healthcare AI Roundtable 2026: Scaling AI for Enterprise Impact

Overview:

Join Hexaware and ISG for an exclusive healthcare AI roundtable exploring how payer and provider organizations can scale AI for business beyond pilots to deliver measurable enterprise value.

Healthcare organizations are actively investing in AI, yet many initiatives remain confined to pilots. At the same time, hospitals, health systems, and payer organizations continue to face margin pressures, rising medical costs, and increasing expectations around patient and member experiences.

This healthcare AI event will bring together healthcare leaders to discuss practical approaches to scaling AI responsibly, improving financial performance, and enabling smarter decision-making across payer and provider organizations. Through expert-led discussions and peer exchange, participants will gain insights into how healthcare AI solutions can drive sustainable cost transformation while improving patient and member outcomes.

Key Highlights

• Learn how healthcare organizations are scaling AI for business from pilots to enterprise-wide initiatives
• Explore strategies for building data-ready pipelines to support scalable AI across payer and provider ecosystems
• Understand how to establish AI governance frameworks that ensure trust, speed, and regulatory compliance
• Discover approaches to prevent AI sprawl while enabling coordinated enterprise AI adoption in healthcare
• Gain insights into how AI can improve revenue cycle, claims processes, and patient and member engagement
• Connect with peers to exchange perspectives and practical experiences on scaling AI in healthcare

Kerri Balbone

Chief Revenue Officer, Duly Health and Care

Shantanu Baruah

President & Global Head – Healthcare, Life Sciences & Insurance and Head – North America (Hunting), Hexaware

Raj Kadam

CEO, CareInsight

Jamie Burke

Partner, Healthcare Lead, ISG

Venue : Steigenberger Icon Frankfurter Hof

GCC 2.0 : AI-driven, Value-focused, Future-ready

Overview: 

Germany’s enterprises are renowned for precision and quality—but the landscape is shifting. AI, digitalization, and changing global talent dynamics are redefining how organizations scale. Hexaware’s GCC roundtable in Frankfurt is your opportunity to explore how next-generation GCC transformation can help you meet these demands.

The Frankfurt edition is a part of our GCC 2.0 executive roundtables in the US and Europe, bringing together leaders who are redefining GCCs for innovation and value creation.

Global Capability Center Roundtable Frankfurt: What’s in it for You?

• European Perspectives: Gain insight into how German and European enterprises are using global capability centers (GCCs) to strengthen compliance, protect data, support innovation, and build global resilience.
• AI-driven Frameworks: Explore how AI, automation, and modern operating models are reshaping GCC setup, transformation, and scaling, far beyond traditional cost considerations.
• Sustainable Value: Explore how automation and flexible engagement models can deliver both immediate savings and long-term growth, ensuring your GCC remains a strategic asset.
• Expert-led Discussions: Hear from specialists in GCC strategy, digital transformation, talent solutions, and operating model design as they share practical approaches for both new GCCs and mature centers seeking reinvention.

Unlock Enterprise Growth with Hexaware’s GCC 2.0

Hexaware and SMC Squared bring a unified GCC 2.0 approach designed for European enterprises—combining risk-free engagement, flexible build-operate models, AI-driven GCC operations, and deep domain expertise. Whether you’re establishing your first capability center or transforming an existing one, our GCC solutions support faster setup, sustainable scaling, and future-ready capability.

This roundtable is an opportunity to explore what a modern GCC can unlock for your enterprise—and how Hexaware and SMC Squared can partner with you to make it real.

Why Attend:

• AI-driven insights: Explore how GCCs are transforming into AI-first, innovation-led hubs tailored for European enterprises.
• European perspectives: Learn how organizations across Germany are leveraging GCCs to achieve compliance, data security, and operational excellence.
• Interactive networking: Share challenges and ideas with peers in a collaborative, high-trust environment.

Agenda:

Speakers:

1. Tim van Vliet, SVP, Operations, EMEA at DEPT®
2. Heinz Bruhn, Director Infrastructure & Collaboration Services, The Berner Group
3. Shreyas C Vasanthkumar, SVP, Continental Europe, Hexaware

Moderator:

1. Dr. Patricia Connolly, SVP and Global Head of GCC Services, Hexaware

Tim van Vliet

SVP, Operations, EMEA, DEPT®

Heinz Bruhn

Director Infrastructure & Collaboration Services, The Berner Group

Shreyas C Vasanthkumar

SVP, Continental Europe, Hexaware

Dr. Patricia Connolly

SVP and Global Head of GCC Services, Hexaware (Moderator)

Venue: Scarpetta

Reimagining Core BFSI Value Chains with Agentic AI

Overview:

The BFSI industry is moving beyond incremental automation toward fundamentally rethinking how core value chains operate. Across mortgage processing, underwriting, trade settlement, and claims management, the underlying operating logic remains sequential, fragmented, and slow to adapt to changing business and customer demands.
Agentic AI introduces a genuine opportunity to rethink how these value chains are fundamentally designed, moving beyond automating existing processes toward reimagining how decisions are made, risk is assessed, and value is delivered.

This session explores what that reimagination looks like in practice, examining the new operating models Agentic AI makes possible, how core processes can be restructured to become

Agenda:

Speakers:

Roshan Shetty

Sr. VP & Head BFSI and Public Sector Head, Americas

Dr. Sumit Kumar

SVP & Global Business Head, Google Cloud, Tech Mahindra

Vinod Mani

Business Head-Google cloud (BFSI, HLS & Telco), Tech Mahindra

TBC

Director, Global Wholesale Operations Engineering, Leading North American Bank

Transforming Quality Engineering: Evolution of AI Adoption Scenarios for QE & Road Ahead

Overview:

Join industry leaders and an expert analyst for an engaging roundtable discussion on how AI adoption scenarios have evolved over a period of time in transforming Quality Engineering practices, associated challenges, opportunities, and the road ahead. Together, we’ll explore real-world experiences, emerging trends, and practical challenges in integrating AI-driven solutions. Participants will have the opportunity to share insights, debate approaches, and envision the future impact of AI on enhancing testing efficiency and software quality.

Speakers:

Rajen Pandya

Head of DevOps and Quality Engineering, Neuberger Berman

Rena Bhattacharyya

Chief Analyst and Practice Lead for Enterprise Technology & Services, GlobalData

Eddie Urenda

Vice President - Digital Assurance, Hexaware

Anshuman Agrawal

Vice President - Digital Assurance, Hexaware