Event Category: Live Event

Overview:

AI is rapidly becoming a core layer of the software delivery lifecycle. The leadership challenge is no longer whether to use AI in the SDLC—but how to scale it in a way that preserves speed, restores trust, and maintains control. We are looking at this from 3 key lenses

1)  Enterprise Perspective: How do we institutionalize AI in software delivery without slowing it down—or losing control?
2)  Engineering Perspective: What does an AI-native engineering workflow look like that improves both speed and quality?
3)  Market Perspective: In a world where models change fast, what will enterprises actually pay for—and stick with?

Agenda:

Speakers:

Sanjay Salunkhe

President, Digital and Software, Hexaware

Soumya Bhatt

Partner Technology Strategist, Microsoft

Saurabh Bhatla

Managing Director, CTO, Investor Relations & AlpInvest Technology

AI‑Enabled Mainframe Modernization for BFSI

Overview:

Tech Mahindra in collaboration with IBM has stage the set in London on 25th March 2026, to drive meaningful conversation with the BFSI Industry Leaders.

AI is redefining how BFSI institutions approach mainframe modernization—enabling smarter decisions, faster execution, and lower risk. By combining the resilience of the mainframe with the intelligence of AI, organizations can evolve their core systems without compromising stability, security, or compliance.

This exclusive executive roundtable, jointly hosted with IBM, brings together BFSI leaders to explore practical, scalable, and risk‑mitigated approaches to mainframe modernization—enabling institutions to preserve core strengths while unlocking greater agility, innovation, and cost efficiency.

Key Highlights

What Participants Can Expect:

• Executive‑level dialogue with peers from leading BFSI institutions
• Thought leadership and industry perspectives from IBM and ecosystem experts
• Practical insights drawn from real transformation journeys
• An interactive, discussion‑driven format, designed to encourage open conversations and shared learnings

Agenda:

Speakers:

Sean Gillespie

Mainframe Modernisation & DevOps Change Transformation Leader, IBM

  |   LinkedIn 

Pankaj Kulkarni

BFSI Head, Europe, Tech Mahindra

  |   LinkedIn 

Tushar Srivastava

AI Practice Head, Europe, Tech Mahindra

  |   LinkedIn 

Team on Ground:

• Sean Gillespie, Mainframe Modernisation & DevOps Change Transformation Leader, IBM
• Pankaj Kulkarni, BFSI Head, Europe, Tech Mahindra
• Tushar Srivastava, AI Practice Head, Europe, Tech Mahindra

Overview:

Join senior leaders from retail, travel, and manufacturing at this exclusive executive forum focused on translating AI innovation into measurable business impact.

From demand forecasting and dynamic pricing in retail, to intelligent guest engagement in travel, to predictive maintenance and smart factory enablement in manufacturing, the discussion will focus on embedding AI and automation into core operations, modernizing technology ecosystems, and leveraging real-time data for smarter, faster decision-making.

Blending strategic insight with refined hospitality, the evening is designed to foster meaningful conversations among leaders shaping the future of their industries.

What to Expect:

An Executive Forum on AI & Enterprise Impact

The evening opens with a welcome address by Banwari Agarwal, CEO, Sutherland, setting the strategic tone for a candid, executive-level dialogue on AI’s evolving role in enterprise transformation.

A keynote from Ray Wang, Founder, Constellation Research, follows—offering bold perspectives on how AI and emerging technologies are reshaping competitive advantage across retail, travel, and manufacturing.

At the heart of the program is a dynamic panel discussion on Hyper-Personalization: From General Trends to ‘You as One’ moderated by Ashwin Bhave, Boston Consulting Group, and featuring Ray Wang, and Sutherland leadership. The conversation will explore how organizations are translating personalization strategies into measurable revenue impact and scalable enterprise value.

The evening concludes with a guided cocktail-making experience led by a professional mixologist — a relaxed setting to unwind, connect with peers, and continue the conversation in a refined, informal atmosphere.

Why You Must Attend

Actionable AI Clarity: Gain executive-level clarity on how AI and hyper-personalization drive measurable business outcomes across retail, travel, and manufacturing.

Proven Enterprise Approaches: Learn from organizations pioneering AI-enabled operating models and discover how to apply scalable, enterprise-ready strategies within your own business.

Strategic Leadership Insights: Walk away with insights essential for shaping your company’s next competitive advantage in an AI-driven marketplace.

Sustainable Business Value: Understand how to align AI and automation investments to long-term value creation and stronger ROI.

Agenda

Speakers

Ray Wang

Founder, Chairman and Principal Analyst, Constellation Research

  |   LinkedIn 

Ashwin Bhave

Managing Director & Senior Partner, Boston Consulting Group

  |   LinkedIn 

Banwari Agarwal

CEO of Banking, Financial Services, Insurance, Digital Business Services, BPaaS, Retail, and Travel and Logistics Practices, Sutherland

  |   LinkedIn 

Hemal Shah

Global Head of Travel, Transportation, Hospitality, Logistics, Manufacturing & Supply Chain Business, Sutherland

  |   LinkedIn 

Sanjay Reddy

SVP and Global Head - Retail & CPG, Sutherland

  |   LinkedIn 

About Sutherland

Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.For Enterprises, these are key factors of success. For us, they’re our core expertise. We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering – the foundation that powers rapid innovation and scalable business transformation. We’ve created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as-a-service” model. For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don’t just enable change — we engineer digital outcomes.

Link to Sutherland event pg: “The CXO Innovation Exchange 2026” : / https://bit.ly/4rJnDwS

Harnessing AI to build scalable and intelligent insurance solutions

Overview

The insurance sector faces a fundamental challenge: the effective management of substantial volumes of data, the optimization of claims processing, and the advancement of underwriting accuracy, all while sustaining customer trust and operational agility. Conventional approaches are frequently impeded by fragmented data sources, manual procedures, and legacy systems, which collectively restrict innovation and responsiveness.

This exclusive evening brings together senior insurance technology and business leaders to explore how AI-first, low-code innovation can address legacy systems, improving data management, embracing digital technologies insurers can enhance performance, meet regulatory requirements and remain competitive in an increasingly digital insurance landscape.

Hosted by Brillio, the session showcases how the Enterprise AI Accelerator platform (ADAM), combined with modern application development, enables insurers to move beyond experimentation to production-grade AI outcomes towards claims processing, underwriting and core insurance operations.

Through executive perspectives, live use-case discussions, and peer dialogue, attendees will gain clarity on how to unlock trusted data, deploy agentic workflows, and accelerate modernization with confidence.

Key Takeaways:

1. From AI Hype to AI at Scale
Learn how leading insurers are operationalizing GenAI with governance, security, and measurable business value.

2. Trusted Data as the Foundation
Understand how ADAM enables real-time, governed data flows powering FNOL, claims, underwriting, and risk intelligence.

3. Speed Without Compromise
Discover how low-code and AI accelerators dramatically reduce time-to-value while maintaining enterprise control.

4. Claims & Underwriting Reimagined
See how intelligent workflows and agentic AI are transforming customer experience and operational efficiency.

5. A Clear Path Forward
Leave with practical insights and proven patterns to accelerate your 2025+ insurance transformation roadmap.

Event Agenda:

Panelists:

Adam Kearns

CTO, Global IT Operations & Strategy at Crawford & Company

Betsy Droege

Head of Product Cluster Input Management, Munich Re Group Technology, ITErgo

Eibhlin Swan

Director of Claims Strategy & Customer Experience, Allianz Insurance

Fernando Serrano

Associate Partner, McKinsey

Gaurav Shahi

Gaurav Shahi, Managing Director AI, Data and Alliances, Brillio

Deepali Limaye Davalbhakta

Managing Director, UK Head, Brillio

28 January, 2026 | Aquavit, Park Avenue Tower, New York, United States

Overview:

Join this exclusive ServiceNow roundtable to discover how organizations are harnessing the transformative power of the ServiceNow AI Platform to modernize legacy business processes across the enterprise.

This session goes beyond traditional service management, highlighting the Now Platform’s native capabilities, such as low-code app development, integrated data models, and scalable workflow orchestration, that are driving innovation. Paired with advanced AI features, these capabilities are empowering smarter, faster, and more connected enterprise operations.

Agenda:

Speakers:

Andrew Miljanovski

GVP Global Partner Governance, ServiceNow

Girish Ravindran

Executive Vice President, Global Sales, DITO, Hexaware

Shashank Gangwar

Assistant Vice President, Service Management, Hexaware

Sunny Raina

Vice President -Practice Head, Service Management, Hexaware

Andrew Miljanovski, GVP Global Partner Governance, ServiceNow

Andrew Miljanovski is a senior leader who specializes in conducting in-depth research and analysis on future roadmaps, industry trends, and adoption and usage patterns of leading IT companies. Andrew covers the full spectrum of the IT Services market and managed service providers, including service desk, managed workplace, service management and integration, and data center services.

As a recognized leader in IT Services governance, Andrew focuses on relationship, operations, demand, and innovation management. He possesses extensive knowledge of AI’s governance, value, and ROI, understanding its broad impact across the industry. Andrew consistently delivers innovative, thought-leading, analytically deep, and fact-based research.

Girish Ravindran, Executive Vice President, Global Sales, DITO, Hexaware

Girish Ravindran is a seasoned Business Leader with 18 years of customer-centric experience spanning Sales, Customer Relationship Management, Service Management, Business Development, and P&L Management. Known for driving growth and building strong client relationships, Girish combines strategic insight with operational expertise to deliver impactful business results.

Shashank Gangwar, Assistant Vice President – Service Management, Hexaware

Shashank Gangwar is the Global Head of Enterprise Service Management (ESM) Solutions and Software Asset Management (SAM) Practice and Assistant Vice President – Service Management at Hexaware Technologies. He leads the strategic direction and execution of ESM and SAM initiatives, leveraging deep experience in IT services and asset management to deliver ITSM and ITAM solutions on platforms such as ServiceNow, Remedy, IBM Tivoli, Aspera, and Snow Software.

Sunny Raina, Vice President -Practice Head, Service Management, Hexaware

Sunny Raina is a seasoned service management professional delivering value to customers for close to 20 years. For last 8 years, he is leading the ServiceNow practice at Hexaware and he is accountable for nurturing and expanding the Service Management and Software Asset Management practice. He also excel in leading strategic C-level meetings & workshops around consulting, implementation, and transformation using ServiceNow platform.

Accelerating BFSI Transformation with Agentic AI

Overview

Step into the future of banking and financial services with Agentic AI—intelligent, goal-driven systems reshaping how data, applications, and decisions flow across enterprises.

This exclusive session is designed for senior tech and business leaders looking to harness Agentic AI to automate software engineering, data management, and operations to accelerate innovation in core banking, wealth management, payments, and customer experience.

Discover how enterprise AI accelerators can fast-track transformation by infusing intelligence across critical business workflows.

A defining highlight of the event will be the opportunity to engage with senior BFSI leaders and gain exclusive perspectives during a thought-provoking panel discussion: “From Insight to Autonomy: Strategies for Architecting AI-First Enterprises in Financial Services.”

Key Takeaways:

        🔹 Understand the role of Agentic AI across AI Horizons—from foundational data to frontier automation
🔹 See how agentic systems accelerate software engineering and intelligent operations
🔹 Learn how enterprise AI accelerators drive repeatable impact across core functions in BFSI

        🔹 Explore AI-led reinvention in Wealth and Asset Management
🔹 Gain actionable insights from BFSI tech leaders who are scaling AI-native transformations

Event Agenda:

Ronak Doshi.

Partner, Everest Group

Amit Mathur.

Vice President, Fiduciary Trust, a division of Franklin Templeton

Paul F. Dowding.

Co-founder at L4S and thought leader in Distributed Ledger Technologies

John Gustav

Partner @ The Enosys Group | CFA

Sudhir Kalidindi.

Principal Architect, AWS

Dhiraj Pathak.

Managing Director and Head of Enterprise AI at Brillio

Sudhir Nambiar

Head, BFSI Vertical, Brillio

Reimagining Care: The Power of Agentic AI in Healthcare & Life Sciences

Overview

As the healthcare and life sciences landscape accelerates toward a digital-first future, the convergence of Agentic AI with patient and member experiences is reshaping how care is delivered, accessed, and personalized.

Join Brillio and a panel of visionary senior leaders from leading healthcare providers, payers, and commercial pharma companies for a thought-provoking discussion on the practical application of Agentic AI across critical touchpoints — from intelligent service hubs and care sites to digital portals and support programs.

This exclusive event will uncover how intelligent, autonomous agents are creating more meaningful, efficient, and proactive interactions across the healthcare journey.

Key Takeaways:

1. Humanizing Tech-Enabled Care:Learn how Agentic AI is delivering empathetic, real-time member and patient engagement across channels.
2. Next-Gen Intelligent Service Hubs:Explore how AI agents are reducing friction, automating resolution, and enhancing support across omnichannel service environments.
3. Touchpoints That Matter:Discover AI’s role in streamlining navigation and support across care sites, apps, and virtual platforms for both patients and members.
4. Commercial Pharma Transformation:Gain insight into how intelligent automation is powering HCP engagement, patient adherence, and market insights.
5. Governance & Trust:Understand the frameworks for responsibly implementing Agentic AI in regulated healthcare environments.

Event Agenda:

5:00 PM | Cocktail and Networking
6:00 PM | Welcome and Opening Remarks
6:10 PM | Panel Discussion: AI at the Edge of Experience –

• Dhiraj Pathak Managing Director, Brillio
• George Moore, Chief Technology & Information Offi cer, CareMetx, LLC
• Neil Gomes CEO, NG Insights
• Sanjeev Mankar Senior Director Business Applications, Novo Nordisk
• Vickki Perryman, Board Member, Brillio

7:00 PM | From Concept to Command: The Rise of Agentic Intelligence in HLS — Dhiraj Pathak, MD, Brillio
7:15 PM | Dinner and Executive Roundtable Discussions

Dhiraj Pathak

Managing Director, Brillio

Vickki Perryman

Board Member, Brillio

Neil Gomes

CEO, NG Insights

Sanjeev Mankar

Senior Director Business Applications, Novo Nordisk

Avantika Sharma

Global Head of Healthcare and Life Sciences, Brillio

George Moore

Chief Technology & Information Officer, CareMetx, LLC

Overview

This event will delve into the transformative role of agentic AI (autonomous and decision-making AI) in high-tech industry, with a special focus on  business case, platforms, operating model and governance. We will explore how companies can harness agentic technologies to optimize product offerings, design intuitive AI interfaces, and navigate the challenges of scaling and mobilizing AI-driven solutions. Through expert discussions, we will uncover the potential of agentic AI to drive innovation, while also addressing the hurdles that come with its integration.

Join us as Brillio unveils its groundbreaking Agentic Data Management Platform (ADAM). ADAM is set to be a game-changer, empowering organizations to scale their agentic AI solutions and tap into new possibilities in an AI-driven world. With ADAM, businesses can accelerate product innovation through configurable agents that streamline end-to-end data management and generate actionable insights.

Designed with scalability and sustainability in mind, ADAM offers a robust architecture and powerful operating controls for agentic AI. Brillio Architects will be on hand to demonstrate ADAM’s transformative capabilities, including data management, automated insights, and enhanced customer support, across multiple technology stacks. Don’t miss the chance to explore the future of AI-powered solutions with ADAM.

Key Takeaways:

1. Understanding Agentic AI: Learn about agentic AI, how it differs from traditional AI, and its potential to revolutionize industries.
2. Building an Agentic AI Product Roadmap: Gain practical knowledge on structuring and executing a roadmap for integrating agentic AI, ensuring competitiveness in a fast-evolving market.
3. Designing User-Centered AI Interfaces: Discover design considerations for creating AI interfaces that are intuitive, engaging, and accessible to users, ensuring trust and ease of use.
4. Agentic AI Governance/Security
5. Overcoming Mobilization Challenges

Speaker:

Mausam Bhatt, Chief Product and Technology Officer, Move, Inc.

Manoj Thirutheri, VP Engineering, SaaS and Hybrid Cloud Services, Nutanix

Chris Patalano, EVP Product Engineering, Xero

Dhiraj Pathak. Managing Director, Brillio

Mausam Bhatt

Chief Product and Technology Officer, Move, Inc.

Manoj Thirutheri

Manoj Thirutheri, VP Engineering, SaaS and Hybrid Cloud Services, Nutanix

Chris Patalano

EVP Product Engineering, Xero

Dhiraj Pathak

Managing Director, Brillio

Overview:

Join this exclusive roundtable to explore how organizations can leverage the comprehensive capabilities of the ServiceNow platform to drive significant business transformation. This session will delve into key areas where the power of Servicenow Platform can be leveraged for business agility, and data-driven decision-making. Through expert-led discussions, Hexaware client case studies, participants will gain valuable insights and practical strategies to maximize the value and efficiency of their investment in ServiceNow platform & its product suites.

Key Takeaways:

• Understand how some large corporations have embraced ServiceNow products & platform to boost productivity.
• Discover strategies to improve business services & support through connected workflows & automation.
• Explore best practices for leveraging ServiceNow to future-proof digital transformation initiatives.
• Experience how Servicenow can be leveraged for insurance broking , underwriting & claims transformation
• Connect with peers, share experiences, and build professional relationships to foster collaboration and knowledge sharing.

Agenda: