Event Category: Live Event

The CXO Innovation Exchange- First Thought, Last Word
Transforming Industries with AI: Retail, Travel & Manufacturing

Overview:

Join industry leaders and innovators at this exclusive AI-themed hosted event is designed for CXOs and senior executives seeking to translate AI innovation into measurable business outcomes across Retail, Travel, and Manufacturing.

Explore how AI is driving revenue growth, enhancing customer loyalty, improving operational resilience, and enabling faster, smarter decision-making at the enterprise level. Through executive-level insights, real-world success stories, and peer discussions, our delegates will gain clarity on where to invest, how to scale AI responsibly, and how to align AI initiatives with long-term business strategy.

As part of the breakout sessions, attendees will participate in a guided cocktail-making experience, offering an elegant and relaxed setting for meaningful conversation and relationship-building among industry peers.

Designed to inform, inspire, and connect, this event blends thought leadership with refined hospitality, creating a distinctive forum for executives to exchange ideas and explore the future of AI together.

What to Expect:

The evening will open with a welcome address by Banwari Agarwal- CEO ,Sutherland. Followed by a keynote from Ray Wang- Founder, Constellation Research.

At the center of the evening are two panel sessions featuring leaders from the Retail and Travel Industries. The Panel session will explore how organizations are blending “Hyper-Personalization: From General Trends to “You as One” and “Future Ready Supply Chains : From disruption to Advantage”. The event will also have a special session conducted by BCG (Boston Consulting Group).

As part of the hosted experience, guests are invited to a guided cocktail-making session designed to complement the day’s discussions in a relaxed and refined setting. Led by a professional mixologist, this interactive session offers an opportunity to unwind, engage with peers, and continue conversations sparked during the event.

The experience is thoughtfully curated to encourage informal networking and meaningful dialogue, providing a distinctive way to connect while enjoying expertly crafted cocktails. This session blends creativity, hospitality, and conversation, adding a memorable and social dimension to the overall event.

Why You Must Attend

  • Gain actionable clarity on how AI can transform CX—not theoretically, but in measurable, operationally feasible ways.
  • Know more about the proven approaches from organizations already pioneering hybrid CX models and see how to apply them at scale.
  • Understand how to turn AI investments into self-funding, sustainable business value.
  • Walk away with leadership insights essential for shaping your company’s next competitive edge in customer experience.

Agenda

Time Description
02:30 Registration, Tea/ coffee
03:00 Welcome address by Banwari Agarwal
03:10 Keynote by Ray Wang, Constellation Research
03:50 Panel 1
Topic:
Hyper-Personalization: From General Trends to “You as One”
Moderator: Advisor – A&M / ISG / BCG
3 Customers
Sutherland Leader: Hemal / Sanjay
04:30 Cocktail Making Session
05:15 Industry Insights by Ramsey Baker, Boston Consulting Group
05:40 Panel 2
Topic:
Future Ready Supply Chains: From disruption to Advantage
Moderator: A&M / ISG / BCG
3 customers
Sutherland Leader: Sanjay / Hemal
06:20 Closing remarks
06:30 Seated Dinner with drinks

Speakers

The Art of Possibility: Scaling Intelligent Insurance with AI

Overview

Insurance leaders are entering a defining moment—where speed of execution and intelligence at scale determine competitive advantage. This exclusive evening brings together senior insurance technology and business leaders to explore how AI-first, low-code innovation is reshaping claims, underwriting, and core insurance operations.

Hosted by Brillio, the session showcases how the Enterprise AI Accelerator and ADAM platform, combined with modern application development, enables insurers to move beyond experimentation to production-grade AI outcomes. Through executive perspectives, live use-case discussions, and peer dialogue, attendees will gain clarity on how to unlock trusted data, deploy agentic workflows, and accelerate modernization with confidence.

Key Takeaways:

1. From AI Hype to AI at Scale
Learn how leading insurers are operationalizing GenAI with governance, security, and measurable business value.

2. Trusted Data as the Foundation
Understand how ADAM enables real-time, governed data flows powering FNOL, claims, underwriting, and risk intelligence.

3. Speed Without Compromise
Discover how low-code and AI accelerators dramatically reduce time-to-value while maintaining enterprise control.

4. Claims & Underwriting Reimagined
See how intelligent workflows and agentic AI are transforming customer experience and operational efficiency.

5. A Clear Path Forward
Leave with practical insights and proven patterns to accelerate your 2025+ insurance transformation roadmap.

Event Agenda:

5:00 – 6:00 PM  Cocktails & Networking 
Connect with peers and industry leaders in an informal setting.
6:00 – 6:20 PM  Keynote | Setting the Context 
The state of AI in insurance—what’s working, what’s next, and what matters now.
6:20 – 7:00 PM  Executive Panel Discussion 
Real-world perspectives on scaling AI across claims, underwriting, and core insurance platforms.
7:00 – 7:15 PM  AI In Action 
Reimagining what’s achievable with AI-driven, agentic insurance workflows.
7:15 PM Onwards  Sit-Down Dinner & Continued Conversations 
Deeper discussions, connections, and collaboration over dinner.

28 January, 2026 | Aquavit, Park Avenue Tower, New York, United States

Overview:

Join this exclusive ServiceNow roundtable to discover how organizations are harnessing the transformative power of the ServiceNow AI Platform to modernize legacy business processes across the enterprise.

This session goes beyond traditional service management, highlighting the Now Platform’s native capabilities, such as low-code app development, integrated data models, and scalable workflow orchestration, that are driving innovation. Paired with advanced AI features, these capabilities are empowering smarter, faster, and more connected enterprise operations.

Agenda:

Time Session Name
17:00– 17:50 Registration & Drinks
17:50 – 18:00 Opening note by Sunny Raina, Vice President -Practice Head, Service Management, Hexaware
18:00 – 18:20 ServiceNow’s Agentic AI Platform
Speaker:
       – Andrew Miljanovski, GVP Global Partner Governance, ServiceNow
18:20 – 18:45 RapidX™– Underwriter AI Workbench powered by ServiceNow
Speakers:
       – Shashank Gangwar, Assistant Vice President, Service Management, Hexaware
18:45–19:15 Panel discussion – Enterprise-wide adoption journey for ServiceNow AI platform
Moderator:
      – Sunny Raina, Vice President -Practice Head, Service Management, Hexaware
Speakers:
      – J.P. Srinivas, Sr Director, Service Management & Global Operations, Freddie Mac
      – Andrew Miljanovski, GVP Global Partner Governance, ServiceNow
      – Girish Ravindran, Executive Vice President, Global Sales, DITO, Hexaware
19:15– 20:45 Dinner

 

Speakers:

– J.P. Srinivas, Sr Director, Service Management & Global Operations, Freddie Mac
– Andrew Miljanovski, GVP Global Partner Governance, ServiceNow
– Girish Ravindran, Executive Vice President, Global Sales, DITO, Hexaware
– Sunny Raina, Vice President -Practice Head, Service Management, Hexaware
– Shashank Gangwar, Assistant Vice President – Service Management, Hexaware

 

J.P. Srinivas

Sr. Director, Service Management & Global Operations, Freddie Mac

Andrew Miljanovski

GVP Global Partner Governance, ServiceNow

Girish Ravindran

Executive Vice President, Global Sales, DITO, Hexaware

Sunny Raina

Vice President -Practice Head, Service Management, Hexaware

Shashank Gangwar

Assistant Vice President, Service Management, Hexaware

J.P. Srinivas, Sr Director, Service Management & Global Operations, Freddie Mac

J. P Srinivas is a strategic thought leader and trusted advisor who specializes in delivering technology transformations that align with business goals across Banking, Insurance, Telecom, Energy, and Hospitality. He builds and enhances Enterprise Architecture practices with strong emphasis on IT governance and resiliency, and leads multi-year change initiatives in Cloud, Data & Analytics, and DevOps from concept through design, engineering, and operations. A pragmatic communicator and critical thinker, he partners with C-suite and senior management to deliver measurable business outcomes, driving digital strategies that include mobile, infrastructure automation, business process improvements, and cost optimization. Experienced in risk mitigation, regulatory compliance, finance, budgeting, and talent management, he combines hands-on financial and people leadership with deep knowledge of emergent technologies and global delivery across the UK and India.

Andrew Miljanovski, GVP Global Partner Governance, ServiceNow

Andrew Miljanovski is a senior leader who specializes in conducting in-depth research and analysis on future roadmaps, industry trends, and adoption and usage patterns of leading IT companies. Andrew covers the full spectrum of the IT Services market and managed service providers, including service desk, managed workplace, service management and integration, and data center services.

As a recognized leader in IT Services governance, Andrew focuses on relationship, operations, demand, and innovation management. He possesses extensive knowledge of AI’s governance, value, and ROI, understanding its broad impact across the industry. Andrew consistently delivers innovative, thought-leading, analytically deep, and fact-based research.

Girish Ravindran, Executive Vice President, Global Sales, DITO, Hexaware

Girish Ravindran is a seasoned Business Leader with 18 years of customer-centric experience spanning Sales, Customer Relationship Management, Service Management, Business Development, and P&L Management. Known for driving growth and building strong client relationships, Girish combines strategic insight with operational expertise to deliver impactful business results.

Sunny Raina, Vice President -Practice Head, Service Management, Hexaware

Sunny Raina is a seasoned service management professional delivering value to customers for close to 20 years. For last 8 years, he is leading the ServiceNow practice at Hexaware and he is accountable for nurturing and expanding the Service Management and Software Asset Management practice. He also excel in leading strategic C-level meetings & workshops around consulting, implementation, and transformation using ServiceNow platform.

Shashank Gangwar, Assistant Vice President – Service Management, Hexaware

Shashank Gangwar is the Global Head of Enterprise Service Management (ESM) Solutions and Software Asset Management (SAM) Practice and Assistant Vice President – Service Management at Hexaware Technologies. He leads the strategic direction and execution of ESM and SAM initiatives, leveraging deep experience in IT services and asset management to deliver ITSM and ITAM solutions on platforms such as ServiceNow, Remedy, IBM Tivoli, Aspera, and Snow Software.

 

 

Accelerating BFSI Transformation with Agentic AI

Overview

Step into the future of banking and financial services with Agentic AI—intelligent, goal-driven systems reshaping how data, applications, and decisions flow across enterprises.

This exclusive session is designed for senior tech and business leaders looking to harness Agentic AI to automate software engineering, data management, and operations to accelerate innovation in core banking, wealth management, payments, and customer experience.

Discover how enterprise AI accelerators can fast-track transformation by infusing intelligence across critical business workflows.

A defining highlight of the event will be the opportunity to engage with senior BFSI leaders and gain exclusive perspectives during a thought-provoking panel discussion: “From Insight to Autonomy: Strategies for Architecting AI-First Enterprises in Financial Services.”

Key Takeaways:

        🔹 Understand the role of Agentic AI across AI Horizons—from foundational data to frontier automation
🔹 See how agentic systems accelerate software engineering and intelligent operations
🔹 Learn how enterprise AI accelerators drive repeatable impact across core functions in BFSI

        🔹 Explore AI-led reinvention in Wealth and Asset Management
🔹 Gain actionable insights from BFSI tech leaders who are scaling AI-native transformations

Event Agenda:

5:00 PM Cocktail and Networking
6:05 PM Welcome and Opening Remarks, Sudhir Nambiar, Head of BFSI
6:10 PM Interactive discussion with focus on Agentic AI at the Core of Financial Trust
Panellist :
     – Ronak Doshi, Partner, Everest Group
     – Amit Mathur, Vice President, Fiduciary Trust, a division of Franklin Templeton
     – Paul Dowding, Co-founder at L4S and thought leader in Distributed Ledger Technologies
     – John Gustav, Partner @ The Enosys Group, CFA
     – Dhiraj Pathak, Managing Director and Head of Enterprise AI at Brillio
     – Sudhir Kalidindi, Principal Architect, AWS
7:15 PM Dinner & Discussion

 

Ronak Doshi.

Partner, Everest Group

Amit Mathur.

Vice President, Fiduciary Trust, a division of Franklin Templeton

Paul F. Dowding.

Co-founder at L4S and thought leader in Distributed Ledger Technologies

John Gustav

Partner @ The Enosys Group | CFA

Sudhir Kalidindi.

Principal Architect, AWS

Dhiraj Pathak.

Managing Director and Head of Enterprise AI at Brillio

Sudhir Nambiar

Head, BFSI Vertical, Brillio

Reimagining Care: The Power of Agentic AI in Healthcare & Life Sciences

Overview

As the healthcare and life sciences landscape accelerates toward a digital-first future, the convergence of Agentic AI with patient and member experiences is reshaping how care is delivered, accessed, and personalized.

Join Brillio and a panel of visionary senior leaders from leading healthcare providers, payers, and commercial pharma companies for a thought-provoking discussion on the practical application of Agentic AI across critical touchpoints — from intelligent service hubs and care sites to digital portals and support programs.

This exclusive event will uncover how intelligent, autonomous agents are creating more meaningful, efficient, and proactive interactions across the healthcare journey.

 

Key Takeaways:

  1. Humanizing Tech-Enabled Care:Learn how Agentic AI is delivering empathetic, real-time member and patient engagement across channels.
  2. Next-Gen Intelligent Service Hubs:Explore how AI agents are reducing friction, automating resolution, and enhancing support across omnichannel service environments.
  3. Touchpoints That Matter:Discover AI’s role in streamlining navigation and support across care sites, apps, and virtual platforms for both patients and members.
  4. Commercial Pharma Transformation:Gain insight into how intelligent automation is powering HCP engagement, patient adherence, and market insights.
  5. Governance & Trust:Understand the frameworks for responsibly implementing Agentic AI in regulated healthcare environments.

 

Event Agenda:

5:00 PM | Cocktail and Networking
6:00 PM | Welcome and Opening Remarks
6:10 PM | Panel Discussion: AI at the Edge of Experience –

  • Dhiraj Pathak Managing Director, Brillio
  • George Moore, Chief Technology & Information Offi cer, CareMetx, LLC
  • Neil Gomes CEO, NG Insights
  • Sanjeev Mankar Senior Director Business Applications, Novo Nordisk
  • Vickki Perryman, Board Member, Brillio

7:00 PM | From Concept to Command: The Rise of Agentic Intelligence in HLS — Dhiraj Pathak, MD, Brillio
7:15 PM | Dinner and Executive Roundtable Discussions

 

Dhiraj Pathak

Managing Director, Brillio

Vickki Perryman

Board Member, Brillio

Neil Gomes

CEO, NG Insights

Sanjeev Mankar

Senior Director Business Applications, Novo Nordisk

Avantika Sharma

Global Head of Healthcare and Life Sciences, Brillio

George Moore

Chief Technology & Information Officer, CareMetx, LLC

Overview

This event will delve into the transformative role of agentic AI (autonomous and decision-making AI) in high-tech industry, with a special focus on  business case, platforms, operating model and governance. We will explore how companies can harness agentic technologies to optimize product offerings, design intuitive AI interfaces, and navigate the challenges of scaling and mobilizing AI-driven solutions. Through expert discussions, we will uncover the potential of agentic AI to drive innovation, while also addressing the hurdles that come with its integration.

Join us as Brillio unveils its groundbreaking Agentic Data Management Platform (ADAM). ADAM is set to be a game-changer, empowering organizations to scale their agentic AI solutions and tap into new possibilities in an AI-driven world. With ADAM, businesses can accelerate product innovation through configurable agents that streamline end-to-end data management and generate actionable insights.

Designed with scalability and sustainability in mind, ADAM offers a robust architecture and powerful operating controls for agentic AI. Brillio Architects will be on hand to demonstrate ADAM’s transformative capabilities, including data management, automated insights, and enhanced customer support, across multiple technology stacks. Don’t miss the chance to explore the future of AI-powered solutions with ADAM.

 

Key Takeaways:

  1. Understanding Agentic AI: Learn about agentic AI, how it differs from traditional AI, and its potential to revolutionize industries.
  2. Building an Agentic AI Product Roadmap: Gain practical knowledge on structuring and executing a roadmap for integrating agentic AI, ensuring competitiveness in a fast-evolving market.
  3. Designing User-Centered AI Interfaces: Discover design considerations for creating AI interfaces that are intuitive, engaging, and accessible to users, ensuring trust and ease of use.
  4. Agentic AI Governance/Security
  5. Overcoming Mobilization Challenges

 

Event Agenda
5:00 PM Cocktail & Networking
5:45 PM Welcome Note
5:55 PM Exploring the rise and scaling of agents, agentic approach, and the ADAM platform: Dhiraj Pathak, MD Brillio
6:25 PM Exploring AI’s value, key success factors, impactful use cases
6:55 PM Demo : From ingestion of data to actionable insight, see AI Agents revolutionize every step of the data value chain,
and solve complex business challenges
7:15 PM Dinner

 

Speaker:

Mausam Bhatt, Chief Product and Technology Officer, Move, Inc.

Manoj Thirutheri, VP Engineering, SaaS and Hybrid Cloud Services, Nutanix

Chris Patalano, EVP Product Engineering, Xero

Dhiraj Pathak. Managing Director, Brillio

 

Mausam Bhatt

Chief Product and Technology Officer, Move, Inc.

Manoj Thirutheri

Manoj Thirutheri, VP Engineering, SaaS and Hybrid Cloud Services, Nutanix

Chris Patalano

EVP Product Engineering, Xero

Dhiraj Pathak

Managing Director, Brillio

Reimagine the Future of Asset and Wealth Management with Microsoft Stack and Hexaware’s Expertise

Technological advancement is empowering business users and helping asset and wealth managers take a bold leap forward—turning vision into action and possibilities into progress. Join us at Nasdaq for a thought-provoking discussion on how Microsoft’s cutting-edge technologies can unlock new frontiers in growth.

Envision What’s Possible

This event is a space to think beyond the conventional—where technology fuels creativity, and ideas ignite breakthroughs. Engage with industry leaders as they push boundaries with Microsoft’s powerful ecosystem and uncover new ways for asset and wealth management firms to operate.

Explore the use of Microsoft’s stack to enable data synergy and insights by:

  • Breaking down data silos and overcoming traditional barriers to data integration, enabling teams to focus on innovation instead of technical complexities.
  • Automating workflows, enhancing operational efficiency, and enabling seamless collaboration across functions.
  • Transforming raw data into intelligent insights that drive faster, smarter decision-making.
  • Harnessing AI-powered analytics to forecast trends and elevate data-driven strategies tailored to your needs.

Who Should Attend

If you’re a visionary leader who believes in driving innovation and change, this is the place to be. This roundtable is your chance to engage, explore, and shape the future of asset and wealth management with Microsoft. Discover the possibilities when you leverage Microsoft’s powerful capabilities and Hexaware’s proven expertise as a Microsoft partner to achieve measurable business transformation.

 

Run of show
17:00 – 17:45 Registration & welcome drinks
17:45 – 18:00 Opening note
Speakers on stage –
Jacqueline O’Flanagan, Head of Financial Services – Americas, Microsoft
Kush Gupta, Sr. Vice President, Hexaware
18:00-18:15 Presentation – Explore how Alliance Bernstein transformed their applications to enhance business value creation
Speaker on stage –
Dinesha Vittaldas, Sr. Vice President, Fixed Income Technology – Alliance Bernstein
18:15-18:45 Panel discussion – Transforming Asset and Wealth Management with Microsoft: Insights and Strategies
Panellists on stage
Jacqueline O’Flanagan, Head of Financial Services – Americas, Microsoft
Rashmin Dahake, CTO, Jennison Associates (affiliate of PGIM)
Apurva Kadakia (Moderator) – Senior VP, Global Head of Cloud, Hexaware
One more speaker to be added
18:45 – 19:15 Presentation – Art of the possible with Microsoft Azure in Asset Management
Speakers on stage –
Ravi Vaidyanathan, President-Banking & Financial Services, Hexaware
Amy Young, Managing Director, Industry Advisory, Capital Markets, Microsoft
19:15- 20:45 Networking dinner with drinks
Speaker’s :

Ravi Vaidyanathan

President Banking & Financial Services, Hexaware

Jacqueline O’Flanagan

Americas Regional Business Lead, Worldwide Financial Services, Microsoft

Rashmin Dahake

CTO, Jennison Associates (affiliate of PGIM)

Apurva Kadakia

Senior VP and Global Head of Cloud, Hexaware

Amy Young

CFA, Director, Capital Markets Industry Advisory, Microsoft

 

Overview:

Join this exclusive roundtable to explore how organizations can leverage the comprehensive capabilities of the ServiceNow platform to drive significant business transformation. This session will delve into key areas where the power of Servicenow Platform can be leveraged for business agility, and data-driven decision-making. Through expert-led discussions, Hexaware client case studies, participants will gain valuable insights and practical strategies to maximize the value and efficiency of their investment in ServiceNow platform & its product suites.

Key Takeaways:

• Understand how some large corporations have embraced ServiceNow products & platform to boost productivity.
• Discover strategies to improve business services & support through connected workflows & automation.
• Explore best practices for leveraging ServiceNow to future-proof digital transformation initiatives.
• Experience how Servicenow can be leveraged for insurance broking , underwriting & claims transformation
• Connect with peers, share experiences, and build professional relationships to foster collaboration and knowledge sharing.

Agenda:

17:00 – 17:50     Registration & Drinks
17:50 – 18:00    Opening note – Siddharth Dhar, President and Global Head of Digital IT Operations, HEXAWARE
18:00 – 18:45    Panel discussion – Driving Business Transformation: Insights and Strategies
– Sofi a Choudhary, Senior Director IT, Freddie Mac
– Siddharth Dhar, President and Global Head of Digital IT Operations, HEXAWARE
– Derek Birdsong, Sr. Director Product Marketing, Creator BU | Low Code, Automation, Developer AI, ServiceNow
– Industry experts
18:45-19:30       Demo – Digital Transformation
19:30- 21:00      Networking dinner with drinks
Speaker :

Siddharth Dhar

President and Global Head of Digital IT Operations, HEXAWARE

Derek Birdsong

Sr. Director Product Marketing, ServiceNow

Sofia Choudhry

Senior Director, Technology Resiliency & Service Management, Freddie Mac

 

Overview

The latest advancement in Artificial Intelligence and Machine Learning is rapidly redefining network management, paving the way for autonomous operations that can self-optimize, predict issues, and enhance network performance. As the focus shifts to an intelligent, AI-driven solutions, the C-suite prioritizes investments to build resilient, agile, and future-ready networks.

Tech Mahindra and Google Cloud Platform (GCP) invite you to an exclusive transformative roundtable on the cutting-edge applications of AI and Machine Learning in Autonomous Operations and Cognitive Networks. This event is tailored for senior leaders in the telecommunications, technology, and network service sectors to explore strategic approaches to implementing AI and ML for network autonomy.

Unlock the Power of AI in Network Management

Discover how AI and ML are revolutionizing the telecommunications industry. This exclusive event brings together thought leaders, innovators, and decision-makers to explore:

  • Network Optimization Reimagined: Harness AI/ML for predictive maintenance and fraud detection
  • Customer Experience Evolution: Implement AI-driven solutions to exceed user expectations
  • Generative AI in Action: Explore real-world applications in network planning and operations
  • Google’s AIOps Advantage: Modernize your network operations for maximum impact
  • The Future is Now: Dive into predictive operations and emerging AI trends in network management

Why Attend?

  • Gain insider insights from industry experts
  • Network with peers and thought leaders
  • Explore cutting-edge technologies shaping the future of telecommunications
  • Discover how to implement AI-driven solutions in your organization
  • Enjoy a gourmet dinner while discussing industry trends

Agenda for the day

  • 4:30 PM – 5:15 PM Registrations and social hour
  • 5:15 PM –  5:25 PM Welcome note by Tech Mahindra
  • 5:25 PM –  5:40 PM Keynote from Google
  • 5:40 PM – 6:00 PM Session on The by Industry Advisor – Sanjay Verma, AlixPartners
  • 6:00 PM – 6:20 PM Manish Mangal Session on Rise of AI/ML in Autonomous Network
  • 6:20 PM – 6:55 PM Panel Discussion: Google + Tech Mahindra + Customers + Industry Advisor Topic: GenAI on Autonomous Network
  • 6:55 PM – 7:15 PM Presenting Industry Use Cases and Client Feedback by Nitin Mohan
  • 7:15 PM –  8:30 PM Seated dinner with wine.

Your Roadmap to Innovation Starts Here

Don’t miss this opportunity to be at the forefront of the AI revolution in network operations. Spaces are limited to ensure an intimate and productive discussion. This event is brought to you by Tech Mahindra and Google Cloud Platform, in innovative technology solutions.

Meet the Team & Speaker

Manish Mangal

Chief Technology Officer - Telecom Business & Global Business Head - Network Services, Tech Mahindra

Arunav Roy

SVP and Business Group Head, Communications Technology Providers, Tech Mahindra

Amandeep Singh

Chief Business Advisor, Communication Business, Tech Mahindra

Shabbir Shikora

SVP & Global Head of Cloud Services, Tech Mahindra

Manish Gupta

Field CTO - Telco (TMEG Industry), Global Business - Sales NORTHAM, Google

Dr. Ramesh Nagarajan

Head - Network Modernization and Partnerships, Telecom Business Unit, Google

Sanjay Verma

Partner & Managing Director, Alix Partners

Andrej Danis

Partner & Managing Director, AlixPartners

Edward Smythe

Director, AlixPartners

Overview:

In an era where speed and efficiency are paramount, enterprises are increasingly adopting cloud services to gain a competitive edge and enhance customer engagement through Data and AI. The focus of our upcoming roundtable event will be on Enterprise Modernization, specifically amplifying the use of Generative AI (Gen AI) and exploring its impactful use cases.

LTIMindtree, with its extensive knowledge and experience, is at the forefront of driving end-to-end digital transformation for global enterprises. By leveraging advanced industry solutions, analytics platforms, and technology services, all built and deployed on AWS, LTIMindtree is committed to helping businesses thrive in this dynamic landscape.

Join us to discover how to maximize business value with AWS Generative AI services. This session will explore how businesses can :

  • Identify the right, high ROI use cases of using Gen AI, to either improve productivity, reduce costs, or increase revenue
  • Enhance the overall user experience – for customers, partners, internal or external stakeholders, by predicting their needs and providing personalized interactions at every touchpoint
  • Transition from a Proof of Concept (PoC) to full-scale implementation or enterprise-level deployment of a Generative AI initiative

We will also discuss the importance of working backwards from a desired Gen AI outcome to identify the prerequisites crucial for successful implementation, including data, technology, infrastructure, and human expertise. This event is ideal for business leaders who are curious about how they can practically implement Gen AI to enhance customer experience.

What to Expect:

  • Gain insights from practitioners and AWS representatives on real customer use cases.
  • Learn about the latest trends and best practices for leveraging Gen AI in customer engagement, from design to execution.

Bonus:

  • A limited number of attendees will be selected to participate in a free Gen AI Pilot program, giving them the opportunity to experience the power of AWS Gen AI firsthand.
  • Don’t miss this chance to explore the future of enterprise modernization and customer engagement with Gen AI!

Event Agenda :

5:00 – 5:50 PM Registrations and Welcome drinks
5:50 – 6:00 PM Welcome note
6:00 – 6:15 PM Turbo-boost your Gen AI adoption with AWS – Anand Sharma, Senior Partner Development Specialist, AWS Speaker
6:15 – 6:30 PM Elevating customer experience using GenAI – Lavina Malani, Principal Consulting, LTIM Speaker
6:30 – 7:00 PM Maximizing business value through GenAI – Panel discussion
7:00 – 8:30 PM Dinner

 

Anand Sharma

Senior Partner Development Specialist, AWS

Lavina Malani

Principal Consultant, LTIMindtree