Overview:
Telecom operators are entering the Agentic AI era, where intelligent agents can move beyond insights and automation to reason, decide, and act across customer, network, and enterprise operations. As traditional connectivity economics face continued pressure, Agentic AI offers a new path to accelerate growth, improve operational performance, and create differentiated business models.
Tech Mahindra, in collaboration with Google Cloud, is convening an invite-only executive roundtable to explore how telecom operators can harness Agentic AI to unlock new growth engines, create autonomous operations, deliver proactive customer experiences, and build the trusted foundations needed to scale AI across the enterprise.
How can telecom operators use Agentic AI to unlock new revenue, improve operational performance, and move beyond traditional connectivity-led growth?
The conversation will explore:
| Agentic Customer Growth | Using intelligent agents to proactively acquire, serve, retain, and grow customer relationships across consumer, household, and business journeys. |
| Autonomous Service Operations | Moving from predictive insights to closed loop and increasingly autonomous operations across mobile, broadband, fiber, Wi-Fi, devices, and cloud environments. |
| Monetizing the AI Economy | Positioning fiber, edge, network APIs, AI-ready connectivity, and distributed infrastructure as platforms for new AI-enabled services and revenue streams. |
| Agentic B2B Growth Beyond Connectivity | Building scalable B2B propositions across Agentic AI, cloud, cybersecurity, AI infrastructure, managed services, and industry-specific solutions. |
| Trusted Agentic Enterprise | Establishing the data, security, governance, observability, and operating foundations needed to deploy autonomous agents responsibly and at scale. |
| Human and Agent Workforce | Redesigning operating models so employees and AI agents can collaborate effectively across customer care, sales, engineering, field services, and enterprise functions. |
| The AI-Native Telecom Enterprise | Exploring what will distinguish Agentic AI leaders from followers and how telecom operating models may evolve over the next three to five years. |
Why Attend:
- Exchange executive perspectives on how Agentic AI could reshape telecom growth, competitiveness, and enterprise operating models.
- Explore practical Agentic AI applications across customer growth, service assurance, network operations, field services, sales, and enterprise functions.
- Examine how telecom operators can monetize fiber, edge, network APIs, AI infrastructure, and intelligent B2B services.
- Hear perspectives from Tech Mahindra, Google Cloud, and telecom leaders on building AI-native and increasingly autonomous enterprises.
- Discuss how to scale Agentic AI with the required data, security, governance, observability, human oversight, and trust.
- Identify the operating model, workforce, and technology changes required to move from isolated AI use cases to enterprise-scale Agentic AI.
Join the Conversation:
Connect with a select group of telecom leaders for an evening of focused discussion, industry perspectives, and executive networking.
Participation is complimentary and by invitation only. Seats are limited.
Agenda:
| Time | Session |
| 5:00 PM–5:45 PM | Registration & Networking |
| 5:45 PM–6:05 PM | Tech Mahindra Perspective: Telecom’s Next Growth Engine in the Agentic AI Era |
| 6:05 PM–6:25 PM | Google Cloud Perspective: Building the AI-Native Telecom Enterprise with Gemini and Agentic AI |
| 6:25 PM–7:10 PM | Executive Roundtable: How Telecom Leaders Are Preparing for the Agentic AI Era |
| 7:10 PM–7:30 PM | Agentic AI in Action: Customer Growth, Autonomous Operations, and Infrastructure Monetization |
| 7:30 PM–9:00 PM | Executive Dinner & Networking |
Speakers:
Manish Mangal
Chief Technology Officer - Telecom Business & Global Business Head - Network Services, Tech Mahindra