Overview:

Join senior enterprise leaders in London for a candid roundtable on the next stage of global capability centers (GCCs). With 130+ UK companies already operating GCCs, the question is shifting from whether to build one to how to evolve it. Whether you’re planning your first GCC or evolving an established one, this is a chance to compare notes with peers on designing and building GCCs for the long term, from operating model and talent strategy to location and technology, including AI.

Global Capability Center Roundtable in London: What’s in it for You?

• Peer Insights: Hear how global enterprises are moving their GCCs from cost centers to innovation hubs, while managing talent shortages and rising costs.
• Practical GCC Solutions: Compare build-operate-transform-transfer, managed GCC, and carveout approaches. Learn how to scale up or down and keep control of your operating model and risk.
• Future-ready GCCs: See how leading organizations are building AI into GCC operations and transformation from day one.

Unlock Enterprise Growth with Hexaware’s GCC 2.0

• While this roundtable is designed to give you actionable frameworks and insights to build or transform your GCC into a strategic asset for the future, the right partner can support your GCC setup and transformation with minimal risk and maximum flexibility. Hexaware and SMC Squared’s GCC 2.0 model offers a proven path—combining local expertise, automation, and tailored engagement options to fit your GCC strategy.
• Secure your seat at the table and join the conversation.

Proposed Agenda:

Speakers:

Dr. Patricia Connolly

SVP and Global Head of GCC Services, Hexaware (Moderator)

Tim van Vliet

SVP, Operations, EMEA, DEPT®

Damian Jordan

SVP, Hexaware Technology