Venue: The Ritz-Carlton, Chicago
Reimagining Healthcare: AI-Driven IT Transformation and Revenue Cycle Excellence
Overview:
How can healthcare organizations harness AI to modernize IT operations, optimize revenue cycle performance, and build more intelligent, resilient enterprises?
This executive discussion is designed to foster candid conversations on how healthcare leaders are leveraging AI to accelerate IT transformation, improve operational efficiency, and achieve revenue cycle excellence while laying the foundation for long-term enterprise innovation.
What We’ll Explore
- Modernizing IT operations with AI, automation, and intelligent observability
- Building secure, scalable, AI-ready technology foundations
- Leveraging AI to improve revenue cycle performance, reduce denials, and optimize collections
- Connecting IT transformation with operational and financial outcomes
- Strengthening cyber resilience, governance, and regulatory compliance in an AI-driven enterprise
- Scaling AI from isolated initiatives to enterprise-wide transformation
- Driving workforce productivity through intelligent automation and digital operations
- Lessons learned from healthcare organizations accelerating AI adoption across the enterprise
Agenda:
| Time | Session |
| 5:00 – 5:50 PM | Registration and networking over drinks |
| 5:50 – 6:00 PM | Welcome and context setting |
| 6:00 – 6:45 PM | Moderated panel discussion |
| 6:45 – 7:00 PM | Audience Q&A |
| 7:00 – 7:30 PM | Customer success spotlight and interactive discussion |
| 7:30 PM onward | Dinner and networking |
Speakers:
Panel Moderated By
- Jamie Burke, Partner, Healthcare Lead, ISG
Featured Speakers
- Kerri Balbone, Chief Revenue Officer, Duly Health and Care
- Shantanu Baruah, President & Global Head – Healthcare, Life Sciences & Insurance and Head – North America
Jamie Burke
Partner, Healthcare Lead, ISG
Kerri Balbone
Chief Revenue Officer, Duly Health and Care