Venue : Steigenberger Icon Frankfurter Hof
GCC 2.0 : AI-driven, Value-focused, Future-ready
Overview:
Germany’s enterprises are renowned for precision and quality—but the landscape is shifting. AI, digitalization, and changing global talent dynamics are redefining how organizations scale. Hexaware’s GCC roundtable in Frankfurt is your opportunity to explore how next-generation GCC transformation can help you meet these demands.
The Frankfurt edition is a part of our GCC 2.0 executive roundtables in the US and Europe, bringing together leaders who are redefining GCCs for innovation and value creation.
Global Capability Center Roundtable Frankfurt: What’s in it for You?
• European Perspectives: Gain insight into how German and European enterprises are using global capability centers (GCCs) to strengthen compliance, protect data, support innovation, and build global resilience.
• AI-driven Frameworks: Explore how AI, automation, and modern operating models are reshaping GCC setup, transformation, and scaling, far beyond traditional cost considerations.
• Sustainable Value: Explore how automation and flexible engagement models can deliver both immediate savings and long-term growth, ensuring your GCC remains a strategic asset.
• Expert-led Discussions: Hear from specialists in GCC strategy, digital transformation, talent solutions, and operating model design as they share practical approaches for both new GCCs and mature centers seeking reinvention.
Unlock Enterprise Growth with Hexaware’s GCC 2.0
Hexaware and SMC Squared bring a unified GCC 2.0 approach designed for European enterprises—combining risk-free engagement, flexible build-operate models, AI-driven GCC operations, and deep domain expertise. Whether you’re establishing your first capability center or transforming an existing one, our GCC solutions support faster setup, sustainable scaling, and future-ready capability.
This roundtable is an opportunity to explore what a modern GCC can unlock for your enterprise—and how Hexaware and SMC Squared can partner with you to make it real.
Why Attend:
• AI-driven insights: Explore how GCCs are transforming into AI-first, innovation-led hubs tailored for European enterprises.
• European perspectives: Learn how organizations across Germany are leveraging GCCs to achieve compliance, data security, and operational excellence.
• Interactive networking: Share challenges and ideas with peers in a collaborative, high-trust environment.
Agenda:
| Time | Session Details |
| 5:00 – 5:45 p.m | Guests Arrival & Welcome |
| 5:45 – 6:00 p.m | Keynote Address – Make in India Mittelstand by Mrs Shuchita Kishore, Hon. Consul General of India, Frankfurt, Germany |
| 6:00 – 6:10 p.m | Session Briefing by Hexaware |
| 6:10 – 6:45 p.m | Panel Discussion GCC 2.0: AI-Driven, Value-Focused, Future-Ready |
| 6:45 – 7:15 p.m | Open Forum |
| 7:15 – 9:00 p.m | Dinner and Networking |
Speakers:
1. Tim van Vliet, SVP, Operations, EMEA at DEPT®
2. Heinz Bruhn, Director Infrastructure & Collaboration Services, The Berner Group
3. Shreyas C Vasanthkumar, SVP, Continental Europe, Hexaware
Moderator:
1. Dr. Patricia Connolly, SVP and Global Head of GCC Services, Hexaware
Tim van Vliet
SVP, Operations, EMEA, DEPT®
Heinz Bruhn
Director Infrastructure & Collaboration Services, The Berner Group
Shreyas C Vasanthkumar
SVP, Continental Europe, Hexaware
Dr. Patricia Connolly
SVP and Global Head of GCC Services, Hexaware (Moderator)